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Digitwin King's Day: a learning evaluation

The deployment of our Digital Twin technology during Koningsdag 2024 in Emmen provided valuable insights for the organization and safety of large-scale events. The evaluation report, prepared by the Centre of Expertise Safety and Resilience, provides a comprehensive analysis of the performance of the technology and the experiences of involved stakeholders. The following is a selection of key findings from the report.

Key findings

During King's Day 2024, the Digital Twin, provided by Argaleo, played a central role in managing and monitoring visitor flows. This platform integrated data from various real-time sources, such as location information, sensor networks and weather information. The technology provided operational support and improved understanding of crowding patterns, which was critical to safety and organization:

  • Police: The police used the Digital Twin dashboard to gain real-time insight into crowds and visitor flows. This helped coordinate security tasks, such as identifying high-risk areas and directing operational units to specific locations.
  • Event organizers: Organizers used technology to monitor visitor densities and crowds at different venues. This enabled them to manage visitor flows and optimize capacity utilization.
  • Municipalities: For the municipality, the Digital Twin provided an integrated view of the situation in the city, which was crucial for strategic planning and coordination with security partners. The visualizations helped communicate situations and coordinate involved parties.
  • Audience: Although the public was not a direct user, the technology contributed to the safe and structured running of the event. This was achieved by effectively managing crowds and intervening in a timely manner when needed.
Source: NOS
Source: NOS

Integral information

The report highlights that the Digital Twin was effective in centralizing information and facilitating cooperation between various parties. An important aspect was the flexibility of the system, which allowed it to respond quickly to changes in the situation. In addition, it showed the value of integration with complementary systems, such as CrowdScan sensors, which provided detailed data on visitor density.

Other notable findings:

  • The platform used an intuitive interface that could be easily adapted to the needs of different users.
  • The data from the system proved reliable and enabled operational units to make informed decisions.
  • The interplay of technology, such as sensors and counts, provided a complete picture of the situation and ensured a functioning monitoring structure.
Integral safety dashboard King's Day Emmen
Integral safety dashboard King's Day Emmen

Recommendations

The report makes recommendations that help further optimize technology for future events:

  • Involve technology partners early and ensure clear alignment of responsibilities.
  • Expand monitoring to surrounding areas to get a more complete picture of visitor flows.
  • Strengthen cooperation and standardization among stakeholders for more efficient deployment of technology.

evaluation report

The report shows how Digital Twin technology is playing an increasingly important role in managing large-scale events. By leveraging the insights from King's Day 2024, these applications can be further optimized for future events such as SAIL 2025 and the NATO Summit. Read the full report for detailed analysis and additional insights.

want to know more?

For more information about the system and how it can support your event, contact Jeroen Steenbakkers

Or book an online introduction directly

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